The iGarden Swim Jet is designed with safety in mind. The outlet has been carefully tested to make sure fingers cannot get inside, meeting all required safety standards. That said, we always recommend close supervision—children should never be left unattended in the pool.

The circuit may be overloaded or have a wiring issue. We suggest you stop using and contact a licensed electrician for checking the circuit.

No. Your safety is our top priority, and the iGarden Swim Jet is designed with multiple layers of safety protection to eliminate the risk of electric shock:

Highest IP68 Waterproof Rating

The main unit meets the IP68 waterproof standard. The motor is fully sealed using advanced potting and multi-layer sealing technology, and all cables are double-insulated, UV-resistant, and corrosion-resistant. The motor is designed to operate reliably for over 5,000 hours, effectively eliminating the risk of water ingress.

12V Ultra-Low Safe Voltage

The Swim Jet motor operates at 12V ultra-low voltage, in compliance with UL safety standards. Even in direct contact, this voltage poses no harm, ensuring safety at the source.

Built-in GFCI Protection

The system is equipped with a GFCI (Ground Fault Circuit Interrupter). In the unlikely event of electrical leakage, the GFCI will instantly cut off power to prevent any electrical hazard.

With triple protection—ultra-low voltage, top-level waterproofing, and automatic leakage protection—you can enjoy a safe and worry-free swimming and surfing experience.

Reason：

• The controller is not connected to the power supply or the switch is off.

• Display panel receiving signal failure

Solution：

• Ensure that the controller is powered on and the switch is open.