When operated correctly, the Swim Jet X Series runs very quietly. In most cases, the main sound you will hear is the natural sound of the water flow rather than motor or mechanical noise.

First, make sure the physical power switch located on the left side of the Power Box is turned on. Press it firmly once until you feel a slight click and the switch sinks in. After turning on the physical switch, short-press the power button on the top of the Power Box to power on the device. If there is still no response, try pressing the top power button slightly more firmly with a short press only. Do not continuously hold the button down. If the issue still persists, please provide: A short video showing your operation steps and the Power Box response status.

Thank you for your inquiry. Our handle is designed with a non-slip feature. Under normal use, and without any abnormal force applied, it will not fall off.For extra security, you can use the Safety Tether provided with your product during installation.