FAQ - Aquagem Pool Pump Manufacturer & Supplier

FAQ

faq

Are the Swim Jet P and its mounting brackets safe from rust?

Yes, both the Swim Jet P and its mounting brackets are rust-resistant. The jet housing is made from durable ASA material, and the brackets are crafted from 316 stainless steel, which provides excellent protection against rust and corrosion.

Will my hair get caught in the iGarden Swim Jet while I'm swimming?

For comfort and safety, we recommend wearing a swim cap and goggles. The Swim Jet P is fully safe to use—it meets the European safety standard EN 13451-3, which prevents hair or body entrapment. The cover and grate are designed so the suction is very gentle, so it won’t pull in your hair while swimming.

How close can I safely swim to the Swim Jet P water inlet?

Yes, the Swim Jet P is completely safe. It meets the Virginia Graeme Baker Pool and Spa Safety Act (VGBA) requirements, which prevent suction-related accidents. Just make sure to stay at least 20 inches (50 cm) away from the main unit while it’s running.

What are the differences between the U.S. version and the Australia version of the iGarden Swim Jet?

Overall, the U.S. and Australia versions offer the same core performance, structure, and user experience. The main differences are related to electrical standards, installation methods, certifications, and after-sales support, as outlined below:

Electrical Standards (Key Difference)

U.S. Version: 110–120V / 60Hz, hardwired connection to the electrical subpanel is required.

Australia Version: 220–240V / 50Hz, comes with a standard power plug and can be directly plugged into a socket.

This is the primary difference, driven by local electrical regulations.

Installation Method

U.S. Version: Must be installed by a licensed electrician via hardwired connection, in compliance with NEC safety regulations.

Australia Version: Plug-and-play design, offering greater installation flexibility, and also supports professional on-site installation service.

Safety Certifications

U.S. Version: Certified to UL / NEC standards for North America.

Australia Version: Certified to AS/NZS electrical and safety standards.

Warranty & After-Sales Service Coverage

Both versions include a 3-year warranty.

Warranty and after-sales services are valid only within their respective sales regions (North America or Australia).

Summary

There is no difference in performance between the U.S. and Australia versions. The main distinctions lie in electrical standards, installation methods, certifications, and regional service coverage to ensure full compliance and safety.


Which model of Swim Jet P series is right for me?

The iGarden Swim Jet P Series comes in four models, designed to match different swimming levels and training needs:

 P100 (450 GPM)

● Recommended swim pace: ≥2:25 min / 100 m(slower than this speed)

● Best for: Beginners, light exercise, rehabilitation, or relaxed family use

● Gentle resistance, easy to maintain a comfortable rhythm

P160 (720 GPM)

● Recommended swim pace: ≥1:50 min / 100 m

● Best for: Casual swimmers and family fun

● A noticeable step up in resistance without being overwhelming

P200 (900 GPM)

● Recommended swim pace: ≥1:35 min / 100 m

● Best for: Regular swimmers who want more challenge

● Ideal for fitness-focused lap swimming and consistent training

 P230 (1100 GPM – North America) / P240 (1150 GPM – AU)

● Recommended swim pace: ≥1:25 min / 100 m

● Best for: Advanced swimmers and serious training

● Designed for larger pools and athletes who need maximum resistance and performance


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